At Last! (A Bittrex Story)
Do you remember what you were doing in February of this year? Most of the time I can't even tell you what I was doing last week, but in this instance, I absolutely remember what I was doing in February.
It was around that time that I was hearing from @trumpman about this token called AVA (Travala). To be fair, he had been posting about it much earlier than that, but it wasn't until October that I actually started paying attention.
After several failed attempts to purchase the token through other means, I decided to move some ETH over to Bittrex so that I could convert it BNB or something like that and pick up some AVA. I don't remember the exact details now.
I do remember that it was about .02 ETH that I moved over to Bittrex. The fees were equally high back then as they are now, but I wanted to get my hands on some of that sweet sweet AVA.
After sending the ETH over, I waited, and waited, and waited, but nothing showed up in my Bittrex wallet. Looking back, I should have just used Binance, but I am in the US and I was concerned about all the logistics of that back then. Luckily, I don't really care about all of that anymore.
Anyway, I waited about a week or two and when my funds still hadn't showed up in my Bittrex wallet, I contacted support.
My initial email to them was on February 23, 2021
They responded right away, but it was one of those canned responses about how they were looking into it. Since I had made the deposit on February 17th, I figured worst case it just fails and the tokens go back to my MetaMask Wallet.
That wasn't the case.
March 1, 2021 - No new info from them. I reach out and let them know that I haven't heard anything
March 4, 2021 - By now it has been two weeks plus since the transfer and my funds are still not in my Bittrex wallet. I let them know that.
March 9, 2021 - I reply to them again letting them know that it has now been close to three weeks.
March 17th, 2021 - Still nothing from them so I reach out to them one more time.
Finally a month later on April 14th I get a reply from them saying that they are still looking into it. They ask me not to open any more requests. I had simply been replying in the existing request, so I am not sure if that was a canned response or they were trying to tell me something.
I reply on April 14th and tell them thank you.
At that point I had all but written the whole thing off, but finally Monday 5/10/2021 almost three months later, I got another response from them.
The deposit is pending to your account because the deposit amount did not meet the minimum requirement to complete the transaction.
ETH requires a minimum deposit of 0.05 coins. The transaction you reported is only 0.03027017 coins.
The pending deposit cannot be cancelled. The only solution is to create an additional deposit with enough coins so that the total of both deposits meets or exceeds the minimum requirement.
Luckily, I had a little more ETH in my wallet, so I sent over another .03 and paid a whopping $33 to send it over and boom just like magic the ETH was finally in my Bittrex wallet.
While I accept it is possible that they warned me of the .05 ETH minimum and I just missed it, part of me feels like it should have been more pervasive. I guess in the future I will have to be sure to look closely at what I am sending and what the requirements are. I know I have run into similar issues on Crypto.com with withdrawing BTC an there being a minimum amount you have to withdraw.
The good news is, I was able to finally pick up some AVA through other means and I was able to finally have enough to stake some yesterday.
For now, I am just going to let that ETH sit in my Bittrex account. I am done dealing with it for a while!
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@eos.detroit Staff Writer/BOID Team Leader
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