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My Bank Is USELESS!!!!!!

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@chekohler
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2 min read

Oh what a series of events, a simple SMS can trigger. It all started 2 weeks ago when I received a text from my bank saying the loyalty points I collected over the last few years were going to expire. I never used the points ever, and thought when I went on holidays or something I could use it on discounts like flights, which is the bullshit they sold me.

I opened this account way back when I started my first job and being in my early 20's and a complete moron I agreed to the program because it sounds good and I didn't do the math.

To be part of the program, you pay R300/$20 a year to collect these stupid points. Anyway, I thought I would be smart and cash out my points into a savings account, hey free money, right? WRONG!!!

I had around 26 000 points which are equal to R2600/$174.

Setting up a new account

The first issue I had was that the accounts I did have don't work with the loyalty program, and I needed a new account expressly set up to cash out the points.

The first time I tried to set up the account, the internet banking did not work. I called the call centre, they found the bug and eventually fixed it after a week.

Second attempt

I was then able to log in today to set up the account, and it all went smoothly. Now time to transfer the points, I tried to move it from my app, that didn't work.

I tried on their website that didn't work. I called the call centre, and they told me I need 25 000 points to convert it to cash and into this account. So I was effectively wasting my time, they can't help me, but it's their rules.

I was 1000 points shy after THEY REMOVED 2000 of my points for some arbitrary "expiry" date they set up.

My response

I told them I want to donate my points to charity, I cancelled the rewards program, and I cancelled the accounts I set up for the program. I will NOT Be using any of these stupid bank programs; they are all a waste of time. They're not there to assist you at all.

Take back your money! Buy Bitcoin, the only loyalty program that matters.

This is why legacy finance is dying, they failed us for so long and now that they have a little competition you can see how rubbish the service is and why you should avoid them.

I can't wait for you to go bust!

Have your say

What do you good people of HIVE think?

So have at it my Jessies! If you don't have something to comment, "I am a Jessie."

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