12 days ago
2 Min Read
388 Words

We have added more information to explain how recovery works, hope this helps users:

  • Understand the need for recovery
  • Understand why using @steem account is useless on Hive blockchain
  • Understand some options for good recovery accounts to use


Understanding Recovery:

If your account keys have been stolen and used by someone else, first try to use your own OWNER key to change your keys. However the theif could change the keys themself (if the OWNER key or MASTER password has been stolen) and lock you out. So if this happens you will need to recover your account

A recovery account should be:
someone you personally know and trust to verify that your account was compromised and
they can validate that you want to "recover" the account and
they are unlikely to also be compromised at the same time.

TIPS: While it would be helpful to choose someone technologically inclined it is more important to choose someone you know and can contact outside of Hive, someone that wouldn't be fooled by the theif that may have compromised your entire computer

IMPORTANT: The recovery method is NOT for lost keys/passwords. You still need your original OWNER key to do the recovery process. There is no way to access/recover an account without a valid key.


go to this page (insert your username)

Either of these two features (highlighted below) can be used to either FIND your keys or validate and tell you which key you're trying to use.

For example if you have your master password you can use the Reveal All keys to quickly find your OWNER KEY >

In short if you get an error using the recovery account process it almost always means you are using the wrong key. You must use the OWNER KEY. Then be very very very careful with that owner key... the use case of that key is very very small that's why Hive Keychain doesn't even support it because there is very little you can do with it. But changing recovery account is one of those things.