The retail has always been in trouble as things moved digital and I first noticed it because of Gamestop. As much as people rag on it, it was fairly good back in the day to get games. The problem is their business model. When I realized how their customer service started degrading (no matter which store I went to) and less people friends wanting to go there, I realized it was on a decline.

I saw quite a few stores change out and even some stores were never rented out at all. I didn't like going out to the malls anymore since it didn't seem worth it given the drop in things available. This has lead me to go towards online shopping since its much easier and returns are fairly easy to do if you buy the wrong things. I am not a person who abuses the return system and I have kept over 95% of the things I bought since I did my research beforehand.

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