Very well, the pandemic really opened up a new portal to human existence and what it entails. It had its bright side and otherwise. One of such is what you mentioned as, you know, doing everything at home, getting things delivered to your doorstep at the click of a button etc.

Applying this metaverse in hotels will definitely be an awesome move for me. Cos this gives the customers the feeling of more relevance and being involved. And that's what customers like - to feel important.

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